MISSION STATEMENT
The Columbus County Department of Social Services will strive to alleviate distress among the people of the county by promoting the general welfare and safe guarding of children, the elderly and disabled adults from abuse and neglect. We will encourage self sufficiency and promote personal responsibility.
This central email has been implemented for Non-Magi Medicaid beneficiaries to be able to email their verifications required for recertification.
To report abuse, neglect or exploitations of a child or an adult:
Any person who suspects that a Child or an Adult may be abused, neglected, dependent, or exploited should immediately report their concerns to the Columbus County Department of Social Services. Reports can be made 24 hours a day, 7 days a week.
During Business Hours (Monday–Friday, 8:30 AM – 5:00 PM)
- Reports may be made in person at the Social Services Building:
40 Government Complex Rd, Whiteville, NC 28472 - Reports may also be made by phone:
Intake: 910-641-3225 or Intake: 910-641-3199, Main: 910-642-2800
Report by Email
- Reports may be submitted by email to: cpsintake@columbusco.org
- All messages sent to this address are automatically forwarded to the CPS Intake Workers and Intake Supervisor.
After-Hours, Weekends, and Holidays
- Call 911 and ask to be connected with the after-hours social worker.
- If calling from outside Columbus County, contact your local 911 center and request a transfer to Columbus County 911, then ask for the after-hours social worker. The 911 operator will notify the on-call worker, who will return your call.
Courtesy Requests from Other Counties
- Counties requesting assistance with a child welfare matter should call:
910-641-3225 or 910-641-3199 during business hours (Monday–Friday, 8:30 AM – 5:00 PM)
- After-hours: Call 911 and request the CCDSS after-hours social worker
Emergencies
- If you or someone you know is in immediate danger, call 911 right away.
Welcome to Epass
- ePass is a way to apply for accessing State Medical Benefits and Food & Nutrition Services in North Carolina just got easier
- New applicants and exiting beneficiaries can create an account.
- ePass is an enhanced account that lets you report changes and view case details on line.
- Use the following link: https://epass.nc.gov/CitizenPortal/
| Name | Title | Phone Number |
|---|---|---|
| Dwella M. Hall | Director |
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| Suzanne Brown | Administrative Assistant |
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| Rebecca Cance | Accounting Specialist |
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| Nola Wiles | Personnel Technician |
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| Paula S. Spivey | Computer Systems Administrator |
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| Tammy Vereen | Income Maintenance Administrator, Adult/Family & Children/LTC Medicaid, NEMT, Food & Nutrition, Energy Assistance and Child Support |
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| Sheila Hendrix | Food and Nutrition Supervisor |
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| Shadonna Hemingway | Food and Nutrition Supervisor |
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| Kayla N. Murphy | Family and Children Medicaid Supervisor and Energy Assistance Supervisor |
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| Melissa Hinson | F&C Medicaid Supervisor |
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| Ann Marie Hinson | LTC Medicaid & Transportation Supervisor |
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| Lonnie Connor | Adult Medicaid Supervisor |
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| Shannon Dudney | Adult Medicaid Supervisor |
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| Kelly Batten | Child Support Enforcement Supervisor |
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| Jim Haynes | Child Support Establishment Supervisor |
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| Marcee Swindell-Thompson | Program Manager Child Welfare, Adult Services, Program Integrity |
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| Patches McQueen | Adult Protective Services Supervisor |
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| Michelle Bordeaux | Daycare & Work First Supervisor and Program Integrity |
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| Willena Bullard | Links, Foster Care Licensing and Adoption Supervisor |
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| Adrian Givins | Foster Care Supervisor |
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| Gary Gamble | In Home Services Supervisor |
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| Norma Gore | Child Protective Services Supervisor |
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